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Risk management Risk management is the identification, evaluation, and prioritization of risks (defined in ISO 31000 as the effect of uncertainty on objectives) followed by coordinated and economical application of resources to minimize, monitor, and control the probability or impact of unfortunate events or to maximize the realization of opportunities.\nRisks can come from various sources including uncertainty in international markets, threats from project failures (at any phase in design, development, production, or sustaining of life-cycles), legal liabilities, credit risk, accidents, natural causes and disasters, deliberate attack from an adversary, or events of uncertain or unpredictable root-cause.
Balance sheet In financial accounting, a balance sheet (also known as statement of financial position or statement of financial condition) is a summary of the financial balances of an individual or organization, whether it be a sole proprietorship, a business partnership, a corporation, private limited company or other organization such as government or not-for-profit entity. Assets, liabilities and ownership equity are listed as of a specific date, such as the end of its financial year.
Financial statement Financial statements (or financial reports) are formal records of the financial activities and position of a business, person, or other entity.\nRelevant financial information is presented in a structured manner and in a form which is easy to understand.
Financial ratio A financial ratio or accounting ratio is a relative magnitude of two selected numerical values taken from an enterprise's financial statements. Often used in accounting, there are many standard ratios used to try to evaluate the overall financial condition of a corporation or other organization.
Availability In reliability engineering, the term availability has the following meanings:\n\nThe degree to which a system, subsystem or equipment is in a specified operable and committable state at the start of a mission, when the mission is called for at an unknown, i.e. a random, time.
High availability High availability (HA) is a characteristic of a system which aims to ensure an agreed level of operational performance, usually uptime, for a higher than normal period.\nModernization has resulted in an increased reliance on these systems.
Availability heuristic The availability heuristic, also known as availability bias, is a mental shortcut that relies on immediate examples that come to a given person's mind when evaluating a specific topic, concept, method or decision. The availability heuristic operates on the notion that if something can be recalled, it must be important, or at least more important than alternative solutions which are not as readily recalled.
Not Available Not Available is the second studio album (released as the fourth) by the Residents, recorded in 1974. The album was allegedly meant to only be released once its creators completely forgot about its existence (adhering to their "Theory of Obscurity," in which an artist's purest work is created without an audience) - however, due to ongoing delays in the release of Eskimo, Not Available was released to supply the demand for new Residents material, given their unexpected critical and commercial success following the release of the Duck Stab EP.\n\n\n== History ==\nIt is said that the lyrics and themes of Not Available arose from personal tensions within the group, and that the project began as a private psychodrama before being adapted into a possible operetta.
Availability factor The availability factor of a power plant is the amount of time that it is able to produce electricity over a certain period, divided by the amount of the time in the period. Occasions where only partial capacity is available may or may not be deducted.
Continuous availability Continuous availability is an approach to computer system and application design that protects users against downtime, whatever the cause and ensures that users remain connected to their documents, data files and business applications. Continuous availability describes the information technology methods to ensure business continuity.In early days of computing, availability was not considered business critical.
High-availability cluster High-availability clusters (also known as HA clusters, fail-over clusters) are groups of computers that support server applications that can be reliably utilized with a minimum amount of down-time. They operate by using high availability software to harness redundant computers in groups or clusters that provide continued service when system components fail.
Route availability Route Availability (RA) is the system by which the permanent way and supporting works (bridges, embankments, etc.) of the railway network of Great Britain are graded. All routes are allocated an RA number between 1 and 10.
Availability cascade An availability cascade is a self-reinforcing cycle that explains the development of certain kinds of collective beliefs. A novel idea or insight, usually one that seems to explain a complex process in a simple or straightforward manner, gains rapid currency in the popular discourse by its very simplicity and by its apparent insightfulness.
Available-to-promise Available-to-promise (ATP) is a business function that provides a response to customer order inquiries, based on resource availability.\n It generates available quantities of the requested product, and delivery due dates.
Franchising Franchising is based on a marketing concept which can be adopted by an organization as a strategy for business expansion. Where implemented, a franchisor licenses some or all of its know-how, procedures, intellectual property, use of its business model, brand, and rights to sell its branded products and services to a franchisee.
Emergency management Emergency management, also called emergency response or disaster management, is the organization and management of the resources and responsibilities for dealing with all humanitarian aspects of emergencies (prevention, preparedness, response, mitigation, and recovery). The aim is to prevent and reduce the harmful effects of all hazards, including disasters.
Media franchise A media franchise, also known as a multimedia franchise, is a collection of related media in which several derivative works have been produced from an original creative work of fiction, such as a film, a work of literature, a television program or a video game.\n\n\n== Transmedia franchise ==\n \nA media franchise often consists of cross-marketing across more than one medium.
Franchise Rule The Franchise Rule defines acts or practices that are unfair or deceptive in the franchise industry in the United States. The Franchise Rule is published by the Federal Trade Commission.
Oldest McDonald's restaurant The oldest McDonald's restaurant is a drive-up hamburger stand at 10207 Lakewood Boulevard at Florence Avenue in Downey, California. It was the third McDonald's restaurant and opened on August 18, 1953.
Franchise agreement A franchise agreement is a legal, binding contract between a franchisor and franchisee. In the United States franchise agreements are enforced at the State level.
Indian Premier League The Indian Premier League (IPL), also officially known as TATA IPL for sponsorship reasons is a professional men's Twenty20 cricket league, contested by ten teams based out of seven Indian cities and three Indian states. The league was founded by the Board of Control for Cricket in India (BCCI) in 2007.
Franchise disclosure document A franchise disclosure document (FDD) is a legal document which is presented to prospective buyers of franchises in the pre-sale disclosure process in the United States. It was originally known as the Uniform Franchise Offering Circular (UFOC) (or uniform franchise disclosure document), prior to revisions made by the Federal Trade Commission in July 2007.
Big Boy Restaurants Big Boy Restaurant Group, LLC is an American restaurant chain headquartered in Warren, Michigan, in Metro Detroit. Frisch's Big Boy Restaurants is a restaurant chain with its headquarters in Cincinnati, Ohio.
Darden Restaurants Darden Restaurants, Inc. is an American multi-brand restaurant operator headquartered in Orlando.
Types of restaurants Restaurants fall into several industry classifications, based upon menu style, preparation methods and pricing, as well as the means by which the food is served to the customer.\n\n\n== Origin of categories ==\nHistorically, restaurant referred only to places that provided tables where one ate while seated, typically served by a waiter.
The World's 50 Best Restaurants The World's Best 50 Restaurants is a list produced by UK media company William Reed Business Media, which originally appeared in the British magazine Restaurant, based on a poll of international chefs, restaurateurs, gourmands and restaurant critics. In addition to the main ranking, the organisation awards a series of special prizes for individuals and restaurants, including the One To Watch award, the Lifetime Achievement Award and the Chefs' Choice Award, the latter based on votes from the fifty head chefs from the restaurants on the previous year's list.
BJ's Restaurants BJ's Restaurants, Inc. is an American restaurant chain, headquartered in Huntington Beach, California.
CKE Restaurants CKE Restaurants Holdings (an acronym from Carl Karcher Enterprises) is an American fast food corporation and is the parent organization for the Carl's Jr., Hardee's, Green Burrito, and Red Burrito brands. CKE Restaurants is a subsidiary of the private equity firm, Roark Capital Group, and is headquartered in Franklin, Tennessee.In October 2020, CKE Restaurants operated or franchised to locations in 44 US states and 43 foreign countries and US territories.
Chain store A chain store or retail chain is a retail outlet in which several locations share a brand, central management, and standardized business practices. They have come to dominate the retail and dining markets, and many service categories, in many parts of the world.
McDonald's McDonald's Corporation is an American-based multinational fast food chain, founded in 1940 as a restaurant operated by Richard and Maurice McDonald, in San Bernardino, California, United States. They rechristened their business as a hamburger stand, and later turned the company into a franchise, with the Golden Arches logo being introduced in 1953 at a location in Phoenix, Arizona.
Management Management (or managing) is the administration of an organization, whether it is a business, a non-profit organization, or a government body. It is the art and science of managing resources of the business.
Network management Network management is the process of administering and managing computer networks. Services provided by this discipline include fault analysis, performance management, provisioning of networks and maintaining quality of service.
Women Management Women Management is a modeling agency based in New York. Founded by Paul Rowland in 1988, Women also has two sister agencies, Supreme Management and Women 360 Management, which is also part of the Women International Agency Chain.
Lifecycle management Application lifecycle management (ALM) is the product lifecycle management (governance, development, and maintenance) of computer programs. It encompasses requirements management, software architecture, computer programming, software testing, software maintenance, change management, continuous integration, project management, and release management.
Sport management Sport management is the field of business dealing with sports and recreation. Sports management involves any combination of skills that correspond with planning, organizing, directing, controlling, budgeting, leading, or evaluating of any organization or business within the sports field.
Restaurant management Restaurant management is the profession of managing a restaurant. Associate, bachelor, and graduate degree programs are offered in restaurant management by community colleges, junior colleges, and some universities in the United States.
Risk Factors
PIZZA INN INC /MO/ ITEM 1A RISK FACTORS In addition to the other information contained in this report, the following risks may affect us
Our business, financial condition, cash flows or results of operations could be materially and adversely affected by any of these risks
Risks Associated with Ongoing Operations As a result of losses in recent quarters, our financial condition has been materially weakened and our liquidity has decreased
We have incurred losses of dlra490cmam000, dlra601cmam000, dlra477cmam000, and dlra4cmam421cmam000 in the first, second, third, and fourth quarters, respectively, of the fiscal year ended June 25, 2006
As a result, our financial condition has been materially weakened and our liquidity diminished, and we remain vulnerable both to unexpected events (such as a sudden spike in block cheese prices or fuel prices) and to general declines in our operating environment (such as that resulting from significantly increased competition)
We are in default under our loan agreement, which has reduced available borrowing capacity under our revolving credit line and resulted in diminished liquidity
Since September 2005 we have been in default of our loan agreement with Wells Fargo Bank for on-going violations of certain financial ratio covenants in the loan agreement
As a result, Wells Fargo has reduced the availability of revolving credit loans under the loan agreement from dlra6cmam000cmam000 to dlra2cmam250cmam000
The reduction in available borrowing capacity may diminish our cash flow and liquidity positions and adversely affect our ability to (i) meet our new restaurant development goals, and (ii) effectively address competitive challenges and adverse operating and economic conditions
On August 14, 2006, we entered into a limited forbearance agreement, with Wells Fargo under which Wells Fargo agreed to forbear until October 1, 2006 from exercising its rights and remedies as a result of our existing defaults under the revolving credit loan agreement, provided that the aggregate principal amount of all such revolving credit loans does not exceed dlra2cmam250cmam000 at any one time
Wells Fargo and we entered into the forbearance agreement to provide us with time to pursue discussions with Wells Fargo regarding various possible options for refinancing our indebtedness and liabilities to Wells Fargo under the revolving credit loan agreement
The limited forbearance agreement has not been extended beyond October 1, 2006
As of September 20, 2006, our consolidated long-term indebtedness was dlra7dtta9 million, the full amount of which has been reclassified on our balance sheet as current debt since December 25, 2005 as a result of our on-going loan default
Our indebtedness and the fact that a portion of our reduced cash flow from operations must be used to make principal and interest payments on our indebtedness could have important consequences to us
For example, they could: • make it more difficult for us to satisfy our obligations with respect to our loan agreement; • increase our vulnerability to general adverse economic and industry conditions; • reduce the availability of our cash flow for other purposes; • limit our flexibility in planning for, or reacting to, changes in our business and the industry in which we operate, thereby placing us at a competitive disadvantage compared to our competitors that may have less debt; and • limit, by the financial and other restrictive covenants in our loan agreement, our ability to borrow additional funds
Payments we are required to make under a settlement agreement with our former president and chief executive officer could result in diminished liquidity and cash flow positions
On September 24, 2006, we entered into a settlement agreement with Ronald W Parker, our former president and chief executive officer, relating to the arbitration actions filed by the Company and Mr
Under the settlement agreement, we are obligated to pay Mr
Parker dlra2dtta8 million through a structured payment schedule beginning on the date of the settlement with the final payment of dlra2dtta05 million to be paid within 180 days of the date of the settlement
All payments under the settlement agreement would automatically and immediately become due and payable upon any sale lease-back transaction involving our corporate headquarters office and distribution facilities
These payments will reduce the availability of our cash flow for other purposes, limit our flexibility in planning for, or reacting to, changes in our business and industry, and alter or postpone implementation of our growth strategy
We expect to be able to fund the payments under the settlement agreement by utilizing available equity in our corporate headquarters office and distribution facilities to refinance existing mortgage debt on that property and/or engage in a sale lease-back transaction for that property
We may not be able to realize sufficient value from our real estate assets or otherwise be able to fund the payments under the settlement agreement
If we are not able to fund the payments under the settlement agreement or obtain financing, or enter into a sale lease-back transaction, on terms reasonably satisfactory to us, then our liquidity, financial condition, business, and results of operations may be materially adversely affected
If we do not prevail in litigation with a former beverage supplier, we could be liable for significant monetary damages
An adverse outcome in our litigation with PepsiCo, Inc
could result in a liability of approximately dlra2dtta6 million, which could materially adversely affect our liquidity, financial position and results of operation
No accrual for any amount of potential liability for this matter has been made as of June 25, 2006
We also face risks of litigation from customers, franchisees, employees and others in the ordinary course of business, which diverts our financial and management resources
Any adverse litigation or publicity may negatively impact our financial condition and results of operations
Claims of illness or injury relating to food quality or food handling are common in the food service industry
In addition to decreasing our sales and profitability and diverting our management resources, adverse publicity or a substantial judgment against us could negatively impact our financial condition, results of operations and brand reputation, hindering our ability to attract and retain franchisees and grow our business
Further, we may be subject to employee, franchisee and other claims in the future based on, among other things, discrimination, harassment, wrongful termination and wage, rest break and meal break issues, including those relating to overtime compensation
If one or more of these claims were to be successful or if there is a significant increase in the number of these claims, our business, financial condition and operating results could be harmed
9 _________________________________________________________________ [44]Table of Contents If we are not able to implement our growth strategy successfully, which includes opening new domestic Buffet Units and reimaging existing restaurants, our ability to increase our revenues and operating profits could be materially adversely affected
A significant component of our growth strategy for developing new domestic franchised and Company-owned restaurants is the implementation of our new prototype Buffet Unit concept
We and our franchisees face many challenges in opening new restaurants, including, among other things, selection and availability of suitable restaurant locations and suitable employees, increases in food, paper, labor, utilities, fuel, employee benefits, insurance and similar costs, negotiation of suitable lease or financing terms, constraints on permitting and construction of restaurants, higher than anticipated construction costs, the hiring, training and retention of management and other personnel and securing required domestic or foreign governmental permits and approvals
The opening of additional franchise restaurants also depends, in part, upon the availability of prospective franchisees who meet our criteria
Our new concept development program may require considerable management time as well as start-up expenses for franchisee recruitment and training and market development before any significant revenues and earnings are generated
Accordingly, we may not be able to meet planned growth targets, open restaurants in markets now targeted for expansion or operate profitably in existing markets
In addition, even if we are able to continue to open new restaurants, we may not be able to keep restaurants from closing at a faster rate than we are able to open restaurants
An increase in the cost of cheese or other commodities, including fuel and labor, could adversely affect our profitability and operating results
An increase in our operating costs could adversely affect our profitability
Factors such as inflation, increased food costs, increased labor and employee benefit costs and increased energy costs may adversely affect our operating costs
Most of the factors affecting costs are beyond our control and, in many cases, we may not be able to pass along these increased costs to our customers or franchisees even if we attempted to do so
Most ingredients used in our pizza, particularly cheese, are subject to significant price fluctuations as a result of seasonality, weather, availability, demand and other factors
Sustained increases in fuel and utility costs could adversely affect the profitability of our restaurant and distribution businesses
Labor costs are largely a function of the minimum wage for a majority of our restaurant and distribution center personnel and, generally, are a function of the availability of labor
Further government initiatives, such as proposed minimum wage rate increases, could adversely affect us as well as the restaurant industry in general
Shortages or interruptions in the delivery of food products could adversely affect our operating results
We, and our franchisees, are dependent on frequent deliveries of food products that meet our specifications
Our Company-owned domestic restaurants purchase substantially all food and related products from our distribution division, Norco
Domestic franchisees are only required to purchase the flour mixture, spice blend and certain other items from Norco, and changes in purchasing practices by domestic franchisees as a result of delivery disruptions or otherwise could adversely affect the financial results of our distribution operation
Interruptions in the delivery of food products caused by unanticipated demand, problems in production or distribution by Norco, our suppliers, or our distribution service providers, inclement weather (including hurricanes and other natural disasters) or other conditions could adversely affect the availability, quality and cost of ingredients, which would adversely affect our operating results
If we are not able to continue purchasing our key pizza ingredients from our current suppliers or find suitable replacement suppliers our financial results could be materially adversely affected
We are dependent on a few suppliers for our key ingredients
Domestically, we rely upon sole suppliers for our cheese, flour mixture and certain other key ingredients
Alternative sources for these ingredients may not be available on a timely basis to supply these key ingredients or be available on terms as favorable to us as under our current arrangements
Any disruptions in our supply of key ingredients could adversely affect our operations
10 _________________________________________________________________ [45]Table of Contents We are subject to extensive government regulation, and any failure to comply with existing or increased regulations could adversely affect our business and operating results
We are subject to numerous federal, state, local and foreign laws and regulations, including those relating to: • the preparation and sale of food; • building and zoning requirements; • minimum wage, citizenship, overtime and other labor requirements; • compliance with the Americans with Disabilities Act; and • working and safety conditions
If we fail to comply with existing or future laws and regulations, we may be subject to governmental or judicial fines or sanctions
In addition, our capital expenditures could increase due to remediation measures that may be required if we are found to be noncompliant with any of these laws or regulations
We are also subject to a Federal Trade Commission rule and to various state and foreign laws that govern the offer and sale of franchises
These laws regulate various aspects of the franchise relationship, including terminations and the refusal to renew franchises
The failure to comply with these laws and regulations in any jurisdiction or to obtain required government approvals could result in a ban or temporary suspension on future franchise sales, fines or other penalties, or require us to make offers of rescission or restitution, any of which could adversely affect our business and operating results
Our earnings and business growth strategy depends on the success of our franchisees, and we may be harmed by actions taken by our franchisees that are outside of our control
A significant portion of our earnings comes from royalties generated by our franchised restaurants
Franchisees are independent operators whose employees are not our employees
We provide limited training and support to franchisees, but the quality of franchised restaurant operations may be diminished by any number of factors beyond our control
Consequently, franchisees may not successfully operate restaurants in a manner consistent with our standards and requirements, or may not hire and train qualified managers and other store personnel
If they do not, our image and reputation may suffer, and revenues could decline
Our franchisees may take actions that adversely affect the value of our intellectual property or reputation
Our domestic and international franchisees may not operate their franchises successfully
If one or more of our key franchisees were to become insolvent or otherwise were unable or unwilling to pay us our royalties, our business and results of operations would be adversely affected
Loss of key personnel or our inability to attract and retain new qualified personnel could hurt our business and inhibit our ability to operate and grow successfully
Our success will depend to a significant extent on our leadership team and other key management personnel
We may not be able to retain our executive officers and key personnel or attract additional qualified management
Our success also will depend on our ability to attract and retain qualified personnel to oversee our restaurants, distribution operations and international operations
The loss of these employees or any inability to recruit and retain qualified personnel could have a material adverse effect on our operating results
Our current insurance coverage may not be adequate, our insurance premiums may increase and we may not be able to obtain insurance at acceptable rates, or at all
Our insurance policies may not be adequate to protect us from liabilities that we incur in our business
In addition, in the future our insurance premiums may increase and we may not be able to obtain similar levels of insurance on reasonable terms, or at all
Any such inadequacy of, or inability to obtain, insurance coverage could have a material adverse effect on our business, financial condition and results of operations
11 _________________________________________________________________ [46]Table of Contents The Company’s management has concluded that the Company’s disclosure controls and procedures are not effective, and that a material weakness in financial reporting existed at June 25, 2006 as a result of recent turnover in its accounting staff and reassignment of responsibilities among remaining staff, which may affect the Company’s ability to accurately and timely complete and file its financial statements
If the Company is not able to accurately and timely complete its financial statements and file the reports required under Section 13 or 15(d) of the Exchange Act, the Company could face SEC or NASDAQ inquiries, its stock price may decline, and/or its financial condition could be materially adversely affected
The Company’s management has concluded that its disclosure controls and procedures were not effective as of the end of the period covered by this report and that this ineffectiveness, which created a material weakness, resulted primarily from recent, significant turnover in the Company’s accounting staff, including in the positions of chief financial officer and controller, and reassignment of responsibilities among remaining accounting staff, during the fiscal year ended June 25, 2006
The Company believes that the accounting staff turnover and reassignment of responsibilities, and the resulting ineffectiveness of the Company’s disclosure controls and procedures, may adversely affect the Company’s ability to accurately and timely complete its financial statements
Risks Associated With Our Common Stock Even though our common stock is currently traded on the Nasdaq Capital Market, it has less liquidity than the stock of many other companies quoted on the NASDAQ Stock Market’s Global Market or on a national securities exchange
The trading volume in our common stock on the Nasdaq Capital Market has been relatively low when compared with larger companies listed on the Nasdaq Global Market or the other stock exchanges
Shareholders, therefore, may experience difficulty selling a substantial number of shares for the same price at which shareholders could sell a smaller number of shares
We cannot predict the effect, if any, that future sales of our common stock in the market, or the availability of shares of common stock for sale in the market, will have on the market price of our common stock
Sales of substantial amounts of common stock in the market, or the potential for large amounts of sales in the market, may cause the price of our common stock to decline or impair our future ability to raise capital through sales of our common stock
The market price of our common stock may fluctuate in the future, and these fluctuations may be unrelated to our performance
General market price declines or overall market volatility in the future could adversely affect the price of our common stock, and the current market price may not be indicative of future market prices
Risks Associated With Our Industry If we are not able to compete effectively, our business, sales and earnings could be materially adversely affected
The restaurant industry in general, as well as the pizza segment of the industry, is intensely competitive, both internationally and domestically, with respect to price, service, location and food quality
We compete against many regional and local businesses
There are many well-established competitors with substantially greater brand awareness and financial and other resources than we have
Some of these competitors may be better established in markets where restaurants we operate or that are operated by our franchisees are, or may be, located
Experience has shown that a change in the pricing or other marketing or promotional strategies, including new product and concept developments, of one or more of our major competitors can have an adverse impact on sales and earnings and our chainwide restaurant operations
We could also experience increased competition from existing or new companies in the pizza segment of the restaurant industry
If we are unable to compete, we could experience downward pressure on prices, lower demand for our products, reduced margins, the inability to take advantage of new business opportunities and the loss of market share, all of which would have a material adverse effect on our operating results
12 _________________________________________________________________ [47]Table of Contents We also compete on a broader scale with quick service, fast casual and other international, national, regional and local restaurants
The overall food service market and the quick service restaurant sector are intensely competitive with respect to food quality, price, service, convenience and concept
We also compete within the food service market and the restaurant industry for management and hourly employees, suitable real estate sites and qualified franchisees
Norco is also subject to competition from outside suppliers
If other suppliers who meet our qualification standards were to offer lower prices or better service to our franchisees for their ingredients and supplies and, as a result, our franchisees chose not to purchase from Norco, our financial condition, business and results of operations would be adversely affected
Changes in consumer preferences and perceptions could decrease the demand for our products, which would reduce sales and harm our business
Restaurant businesses are affected by changes in consumer tastes, national, regional and local economic conditions, demographic trends, disposable purchasing power, traffic patterns and the type, number and location of competing restaurants
For example, if prevailing health or dietary preferences cause consumers to avoid pizza and other products we offer, or quick service restaurant offerings generally, in favor of foods that are perceived as more healthy, our business and operating results would be harmed